Ticket info
Overview
Procedure Away Points
To ensure our regular supporters are not disadvantaged for away matches, ticket sales for PSV away matches are based on a points system. This takes into account the number of available tickets and the number of away points of registered PSV Away Card holders.
Priority System
- For each away match, 10% of the tickets are set aside. This 10% is divided into 2 groups:
- Supporters with 6 away points up to 1 point below the priority group (5%). For example: if the priority group requires 40 away points, 5% of the tickets are available for supporters with 6 to 39 away points.
- Supporters with 0-5 away points (5%). For these two groups, a queue system is used to ensure fair chances, and a maximum of 4 tickets can be purchased per order.
- All tickets not sold through the priority system are additionally available for the 10% allocation. This is divided between both groups: 90% for supporters with 6 or more away points, and 10% for supporters with 0–5 away points. In general, two-thirds are sold during the priority sale.
Resale PolicyResale is now available for away games. If you’re unexpectedly unable to attend, you can easily list your ticket through the resale platform. We’ll take your ticket back and then offer it to other fans through our ticket shop. When your ticket is sold, you’ll receive 90% of the ticket price back as ticket credit. You can use this credit to purchase tickets for other matches. The ticket credit will appear in your ticket account a few days after the match.
Please note: Previously, if you were unable to attend, you could cancel your ticket or transfer it to other fans up to a few days before the match. With the new resale policy, we offer a single, centralized, and secure way to handle such situations. This gives other PSV fans the opportunity to purchase tickets that have become available through the ticket shop. In the FAQ for each match, you’ll find the deadline for listing your ticket on the resale platform.
List a ticket on the resale market
No-shows at away games
The first time you fail to show up without canceling, you’ll receive a warning.
On your second no-show, you’ll lose an away point.
Loyalty Points AccumulationAfter attending an away game, away points are automatically awarded by the system. In your profile, you can see the number of away points you have accumulated.
For away games in the VriendenLoterij Eredivisie and TOTO KNVB Cup, you’ll receive 1 away point. For European away games, you’ll receive 2 away points.
Validity of Away Points
Away points accumulated by attending away matches are valid for 5 seasons.